Online Receipt Service
The Online Receipt Service is a service that allows receipt to be displayed on the PC website for tickets purchased on the Star Flyer official website, at the SFJ check-in counter, or via the SF Call Center (Japan domestic flight reservation and information center).
Displaying Receipt Online
- Refund claims are available from the date of purchase up to 90 days after the boarding date of the last flight in the itinerary (within 2 years from the date of purchase).
- It can be displayed for each passenger.
- *The Online Receipt Service cannot be used in the following cases.
- If the ticket was issued through SF-Biz (our online service for corporate customers)
- If you want a receipt for just the cost difference caused by a reservation change, etc.
- When purchasing your ticket from somewhere other than directly from Star Flyer, such as at a travel agency or convenience store, etc.
- If the ticket is a Benefit Flight ticket or the like for which the total cost is JPY 0.
- In the case of a joint-flight ticket issued by another airline
How to Use the Online Receipt Service
The procedure has been summarized for each situation in which a receipt is issued.
