Japan domestic flight check-in (airport check-in)

Guidance about convenient services and check-in at the airport. You can check how to access and learn about the facilities available at different airports.

Airport Guidance

Providing information about how to access the airports and the facilities offered.

Please note the following:

  • Starting October 25th, 2020, the arrival and departure terminal at Haneda Airport for flights to/from Kansai and Yamaguchi Ube will be changed from "Terminal 2" to "Terminal 1".
    Due to the change, all flights operated by Star Flyer including the flights to/from Kitakyushu and Fukuoka will arrive/depart from Haneda Airport Terminal 1 starting October 25th, 2020.
    For more details, please see the information on the change of arrival and departure terminal at Haneda Airport.
  • Check-in at Fukuoka Airport, Chubu Airport, and Yamaguchi Ube Airport is available at the ANA counter.


Information about procedures to follow from check-in to boarding. For connecting flights or if you miss a reserved flight, see information here.

Online check-in

Online check-in is a service that allows you to check-in and issue a boarding pass from a device such as a smartphone from 24 hours before the departure of your scheduled flight after purchasing a reservation.

Self-service check-in machine

Touch the panel to check-in, purchase new tickets, request a refund or issue a receipt. You can also make a seat reservation.

Check-in at the airport

Information about items required for check-in and procedures. You should pass the security checkpoint at least 20 minutes prior to departure time.

Connecting flight information

Notify airport staff at check-in for the first flight. Passengers with connecting flights on our partner airlines may comlete check-in and check luggage up to your final destination.

Baggage Guidance

Information on carry-on luggage and checked baggage.

Passengers who need assistance

We offer a variety of services to passengers who need assistance.

In-flight Rules and Cautions

Read before boarding. Thank you for your cooperation.

Hotels/Rental cars/Share taxis

Information about hotels and car rental services near the airport.

Reserve flight

Select on the Calendar
1(Age 12+)
0(Age 3-11)
0(Age 0-2)

Click here for international flights

Change/confirm reservations

Customers with a ticket reservation

Customers who have completed their reservations can view the details of their reservations from the following list of reservations, and can change or cancel a seat reservation.

Click here for international flights

Check the Flight Status

Click here for international flights

Reserve a flight ticket + lodging