Procedure from Reservation to Boarding
Information about procedures to follow from ticket reservations to boarding.
Step 1 Reservation
Step 2 Payment
- SF CALL CENTER
- Convenience StoreCash
- Airport check-in counterCredit card, cash
- Specified travel agencies *2Credit card, cash
Step 3 Boarding
- Check-inCheck-in counter, self-service check-in machine*3
- SKiP Service*4Check-in is not required
SKiP Service is a registered trademark of ANA.
Passengers with baggage they wish to stow should bring it to the baggage counter.
You should pass the security checkpoint at least 15 minutes prior to departure time.
Starting October 27, 2019, the cut-off time of the security checkpoint will be changed.
|Airport||Until October 26, 2019||Beginning on October 27, 2019|
(Terminal 1, Terminal 2)
|20 minutes before the departure time||20 minutes before the departure time|
|Outside the times listed above||15 minutes before the departure time|
Customers using some IP phones may use this service.
Payment methods vary depending on the travel agency. When making a purchase, some travel agencies may also charge a ticket issuing fee that is separate from the fare amount. Check with your travel agency for details.
The service might not be available for some fares.
SKiP Service is a service that allows passengers to avoid traditional check-in at the check-in counter or self-service check-in machine if they reserve, purchase or make a seat reservation in advance. The service might not be available in some cases. (SKiP Service is a registered trademark of ANA.)