Procedure from Reservation to Boarding

Information about procedures to follow from ticket reservations to boarding.

  1. Step 1 Reservation

    • Telephone
      SF CALL CENTER
      (Japan domestic flight reservation center)
      0570-07-3200*1

      8:00–19:00, 365 days a year
    • Online
      Website
      Smartphone website
      www.starflyer.jp
    • Airport
      Airport check-in counter
    • Travel agency
      Specified travel agencies
    • *1
      Customers using some IP phones may use this service.
  2. Step 2 Payment

    • SF CALL CENTER
      Online
      Credit Card
    • Convenience Store
      Cash
    • Airport check-in counter
      Credit card, cash
    • Specified travel agencies
      Credit card, cash
  3. Step 3Check-in

    • Check-in
      Check-in counter, self-service check-in machine*2, Online check-in*3
    • *2
      The service might not be available for some fares.
    • *3
      Online check-in is available starting 24 hours before your scheduled departure time.
      Click here for more information about online check-in.
  4. Step.4

    Please come to the baggage counter if you have a checked baggage.You should pass the security checkpoint at least 10 minutes prior to your departure time.

  • Payment methods vary depending on the travel agency. When making a purchase, some travel agencies may also charge a ticket issuing fee that is separate from the fare amount. Check with your travel agency for details.

Reserve flight

select on the Calendar
select on the Calendar
select on the Calendar
Adult
1(Age 12+)
Child
0(Age 2-11)
Infant
0(Age 0-1)
Fare
Options

Click here for international flights

Change/confirm reservations

Customers with a ticket reservation

Customers who have completed their reservations can view the details of their reservations from the following list of reservations, and can change or cancel a seat reservation.

Change/confirm reservations

Customers with a ticket reservation

Customers who have completed their reservations can view the details of their reservations from the following list of reservations, and can change or cancel a seat reservation.

Click here for international flights