Procedure from Reservation to Boarding
Information about procedures to follow from ticket reservations to boarding.
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Step 1 Reservation
- Telephone
- Online
- AirportAirport check-in counter
- Travel agencySpecified travel agencies
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Step 2 Payment
- SF CALL CENTER
OnlineCredit Card - Convenience StoreCash
- Airport check-in counterCredit card, cash
- Specified travel agencies *2Credit card, cash
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Step 3 Boarding
- Check-inCheck-in counter, self-service check-in machine*3
- SKiP Service*4Check-in is not required
SKiP Service is a registered trademark of ANA.
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Step.4
Passengers with baggage they wish to stow should bring it to the baggage counter.
You should pass the security checkpoint at least 15 minutes prior to departure time.
- *
Starting October 27, 2019, the cut-off time of the security checkpoint will be changed.
| Airport | Until October 26, 2019 | Beginning on October 27, 2019 |
|---|---|---|
| Haneda Airport (Terminal 1, Terminal 2) |
20 minutes before the departure time | 20 minutes before the departure time |
| Outside the times listed above | 15 minutes before the departure time |
- *1
Customers using some IP phones may use this service.
- *2
Payment methods vary depending on the travel agency. When making a purchase, some travel agencies may also charge a ticket issuing fee that is separate from the fare amount. Check with your travel agency for details.
- *3
The service might not be available for some fares.
- *4
SKiP Service is a service that allows passengers to avoid traditional check-in at the check-in counter or self-service check-in machine if they reserve, purchase or make a seat reservation in advance. The service might not be available in some cases. (SKiP Service is a registered trademark of ANA.)
