Action in Case of Delayed or Canceled Flights

If there is a disruption to the service of your reserved flight, we will provide guidance on the procedures you can choose to take depending on the reason for the disruption.

Due to Force Majeure Such as Bad Weather
In the event of delayed or canceled flights
Refunds without charges or changes to other Star Flyer flights are available to our passengers upon request.
Due to Reasons Where Star Flyer Is Liable Such as Aircraft Malfunction
In the event of delayed or canceled flights
Refunds without charges or changes to other Star Flyer flights are available to our passengers upon request. If we are unable to change your flight to another Star Flyer flight, we will provide guidance on changing to a flight with another airline.

Depart
Arrive

Departure Date			Select on the Calendar

Adult	1(Age 12+)
Child	0(Age 3-11)
Infant	0(Age 0-2)

Change/confirm reservations

Customers with a ticket reservation

Customers who have completed their reservations can view the details of their reservations from the following list of reservations, and can change or cancel a seat reservation.