This information applies to flights up to May 18, 2026.
We will provide information on flights from May 19, 2026 and onward on the relevant page as soon as it is available.
Action in Case of Delayed or Canceled Flights
If there is a disruption to the service of your reserved flight, we will provide guidance on the procedures you can choose to take depending on the reason for the disruption.
- Due to Force Majeure Such as Bad Weather
In the event of delayed or canceled flightsRefunds without charges or changes to other Star Flyer flights are available to our passengers upon request.
- Due to Reasons Where Star Flyer Is Liable Such as Aircraft Malfunction
In the event of delayed or canceled flightsRefunds without charges or changes to other Star Flyer flights are available to our passengers upon request. If we are unable to change your flight to another Star Flyer flight, we will provide guidance on changing to a flight with another airline.
