Online Receipt Service

• *This service cannot be used for tickets purchased at ANA check-in counters.

• Search for Receipts

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• Applicable to reservations for up to 2 flights and up to 6 people.
• If you cancel the reservation and make it an open ticket, the flight number in the receipt will be that of the initial reserved flight.
• The addressee of a receipt can be changed.
• It is possible to select whether to display a detailed breakdown.

• *The Online Receipt Service cannot be used in the following cases.

• If the ticket was issued through SF-Biz (our online service for corporate customers)
• If you want a receipt for just the cost difference caused by a reservation change, etc.
• When purchasing your ticket from somewhere other than directly from Star Flyer, such as at a travel agency or convenience store, etc.
• If the ticket is a Benefit Flight ticket or the like for which the total cost is JPY 0.
• In the case of a joint-flight ticket issued by another airline

The procedure has been summarized for each situation in which a receipt is issued.

• Issuing a Receipt When Purchasing
• Issuing a Receipt After Purchasing
• Issuing a Receipt When Claiming a Refund
• Issuing a Receipt After Claiming a Refund

• Search for Receipts