Online check-in
Online check-in is a service that allows you to check-in and issue a boarding pass from a device such as a smartphone from 24 hours before the departure of your scheduled flight after purchasing a reservation.
One 2D barcode is required for each person.
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It can also be used on devices other than smartphones (PCs, tablets, etc.).
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Online check-in may not be available in some cases. Click here for details.
Flow of using Online check-in
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Step.1Reservation / Purchase / Seat assignment
Please complete the reservation, purchase, and seat selection on the Star Flyer official website, call center, etc.
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Please make a note of the confirmation number issued after purchase , as it will be required at the time of online check-in.
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Step.2Online check-in / Boarding pass issuance
Online check-in is available from the Star Flyer official website or the Star Flyer official app from 24 hours before departure. Please complete online check-in and issue your boarding pass at least 20 minutes before departure.
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Departure time is the time when the aircraft starts to move.
Please complete the procedure from the Star Flyer official website.Click here for details.
Information required for online check-in
- Departure date
- Flight number
- boarding name
- Authorization number
Click here if you forgot your confirmation number
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Step.3baggage check-in
If you would like to check in your baggage, please do so at the baggage counter.
Passengers without checked baggage should proceed directly to the security checkpoint.Click here for carry-on baggage rules
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Step.4Passing through the security checkpoint
After completing all procedures, it is necessary to pass through the security checkpoint at least 20 minutes before departure.
At the security checkpoint, touch two-dimensional bar code on your boarding pass.
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One boarding pass is required per person.
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A boarding pass is also required for children under the age of 2 who will be seated on your lap.
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Step.5Passing throught the boarding gate
You must pass through 10 minutes before departure.
At the boarding gate, please present the boarding pass you held up at the security checkpoint.
Flow of using online waitlist
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Step.1Online waitlist request
If your desired flight is fully booked, you will be given a waitlist.
Apply for a waitlist on the website and obtain an "airport waitlist boarding pass".- *
Please apply after paying for your flight ticket in advance.
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If you have a reservation for the date you wish to board, please apply after completing check-in procedures.
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Passengers with checked baggage can check it at the boarding gate after their flight is confirmed.
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Step.2Passing through the security checkpoint
After completing all procedures, please go through security check at least 20 minutes before the departure of the flight you wish to wait for.
At the security checkpoint, scan the 2D barcode on your standby boarding pass or boarding pass for your reserved flight and receive your security check certificate.
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One boarding pass is required per person.
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A boarding pass is also required for children under the age of 2 who will be seated on your lap.
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Step.3Web waiting list result
After completing all the procedures, we will inform you of the result on the digital signage 20 minutes before the departure time. We will display part of the name and waitlist number of the customer for whom a seat is available.
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Step.4Online check-in / Boarding pass issuance
Stand-by check-in and issue your boarding pass.
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Online check-in may not be available in some cases.
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Step.5Passing through the boarding gate
You must pass through 10 minutes before departure. Please touch the 2D barcode on your boarding pass to pass through.
In case of delay
Please complete all procedures at least 20 minutes before the departure time and pass through the security checkpoint to ensure an on-time departure.
Also, please come to the boarding gate at least 10 minutes before the departure time.
If you pass the deadline, you may not be able to board even if you have completed the procedures.
In the unlikely event that you miss your flight, you will be required to pay a prescribed handling fee and receive a refund.
Please note that it is not possible to change (transfer) to another flight.
About transit
If the connecting itinerary is within the same reservation, you can board up to 3 sectors using online check-in.Hold your boarding pass up to the final destination over the terminal equipment at the security checkpoint to board.
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Online check-in may not be available in some cases.
