Checking in baggage
Baggage to check in
Passengers who will check in baggage should go to the baggage counter in the departure lobby at least 20 minutes prior to departure time. Please show your e-Ticket Itinerary Receipt or the 2D barcode downloaded to your cell phone at the baggage counter. You may use the SKiP Service even if you have baggage to check in.
| Size | the total of the three dimensions (length + width + height) must not exceed 158 cm |
|---|---|
| Number of pieces | 2 |
| Weight | 23 kg per piece |
Baggage that exceeds the regulation size
Baggage that exceeds the regulation size (the total of the three dimensions exceeds 158 cm) will be subject to an excess baggage charge.
Baggage that requires prior consultation
In some cases, we might not be able to accept baggage with the total of the three dimensions exceeding 203 cm (length + width + height), a per-item weight over 32 kg, or a total weight over 100 kg.
Please contact the SF Call Center (Japan domestic flight reservation and information center) beforehand. It may take some time to confirm your baggage request, so please contact us as soon as possible.
Excess Baggage Charges
If the weight, number of pieces, and/or size exceed the free baggage allowance, the relevant excess baggage charges will be applied.
| Weight (Per Piece) | 23 to 32 kg | Over 32 kg to 45 kg |
|---|---|---|
| Nationwide fares | JPY 1,100 | JPY 5,500 |
| Quantity (Per Piece) | ||
| 5,500 yen per piece over the free baggage allowance | ||
| Size (Per Piece) | ||
| 5,500 per piece over the free baggage allowance but below 292 cm | ||
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Nationwide flat rate
Items Not Accepted as Baggage
We cannot accept baggage with the total of the three dimensions exceeding 292 cm (length + width + height) and/or with a per-item weight over 45 kg.
Items to which the following apply may not be checked in and must be carried on.
- Items of high value
Cash, jewels, valuables, securities, stock certificates, art and fine antiques
- Valuables
Documents, electronic data, tickets and other personally identifying information required to travel, samples, credit cards, cash vouchers, bankbooks, checks, commuter passes, keys, PCs and other devices, cell phones, cameras, digital cameras, video cameras, medicines, paintings, watches, keepsakes and other valuables
- Fragile items
Pottery, glass items, alcohol or other beverages in glass bottles and other easily breakable items Also note that some alcoholic beverages may be considered dangerous goods depending on the alcohol content.
Click here for details (Ministry of Land, Infrastructure, Transportation and Tourism website).
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Your checked baggage will be treated with care, but in the event of damage, the company will follow procedures outlined in Domestic Conditions of Carriage. If you find damage at arrival, please notify airport staff immediately.
If you find damage after leaving the airport, notify the check-in counter at the arrival airport within 7 days of the day after your arrival date. Please note that we may not be able to respond to notifications of such after a period of limitation.
Baggage damaged due to excess weight or excess quantity, damage caused by aging and defects inherent in the baggage itself, damage to removable casters, straps, hooks, name tags, belts and other protruding attachments, minor wear (scratches, cuts, dents and soil) are outside the scope of transportation responsibility. Thank you for your understanding.
