Paying at FamilyMart

Please select a flight or fare from the reservation screen on your PC or mobile phone, and then enter the necessary information. Please make a note of the boarding date, flight number, and reservation number when making a reservation. (This information will be required when paying.)

Website  (available 24 hours a day/365 days a year)
www.starflyer.jp

Please reserve your desired flight via the SF Call Center. Please make a note of the boarding date, flight number, and reservation number when making a reservation. (This information will be required when paying.)

Please take the application ticket printed by following the instructions on the multi-function printer at the convenience store to the cash register within 30 minutes, and then pay in cash.
After paying, you will receive a Transaction Statement/Receipt.
The confirmation number (9 digits) and reservation number (4 digits) are printed on the Transaction Statement/Receipt. Please keep it in a safe place until the boarding date, as you will need it when you check in.

• *
  Customers who have already purchased their ticket at FamilyMart can also check in using the 2D barcode printed on the Transaction Statement/Receipt only when the ticket is reserved under one person.

On the day of your flight, please complete the check-in procedure in one of the following ways, and pass through the security checkpoint at least 20 minutes before departure.

• 1
  Enter the confirmation number (9 digits) and reservation number (4 digits) printed on the Transaction Statement/Receipt into the self-service check-in machine. (The self-service check-in machine might not be available for some fares)
• 2
  Present your Transaction Statement/Receipt at the airport check-in counter.
• 3
  At the airport check-in counter, please provide the confirmation number and reservation number printed on the Transaction Statement/Receipt.

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  If you have forgotten what you need to check in, please check here.
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  If you need to be reimbursed due to a flight change or the like, please come to the check-in counter no later than 20 minutes before departure.