Instances in Which SKiP Service Is Unavailable

SKiP Service is unavailable in the following instances.
Check-in is required at the airport check-in counter or the self-service check-in machine.

  • (1)
    A customer who has not completed either his/her reservation, purchase, or seat reservation
  • (2)
    A customer who is accompanied by a child or who needs assistance of the airport staff
    • A customer who needs to confirm assistance by the airport staff at boarding time, such as in the case of wheelchair use
    • A child between the ages of 2 and 7 who is not accompanied by a companion of age 12 or older
    • A Little☆Comet (unaccompanied minor) customer
    • A customer flying with infants under the age of three
      • *
        Customers with an infant e-Ticket Itinerary Receipt can use the SKiP Service.
  • (3)
    Customers using the following non-eligible fares
    Discounted fare for people with a disability*1
    Discounted fare for carers*1
    STAR Q Discount*1
    STAR Senior*1
    STAR Youth*1
    Shareholder's Benefit Discount*2
    Fly Japan Value Fare*1
    • *1
      The SKiP Service may be used if a passenger travels round trip on the same reservation, travels one-way and documentation of the travel can be verified, and verification is confirmed at purchase (for purchase at the airport check-in counter or direct sales).
    • *2
      The SKiP Service may be used if a passenger has reserved, purchased and made an advanced seat reservation and has registered a Shareholder’s Benefit Number and Registration Password prior to boarding.
  • (4)
    If A cost difference exists between the fare at the time of purchase and the applicable fare at the time of boarding

SKiP Service will also be unavailable if check-in is halted due to bad weather or similar reasons.

  • *
    SKiP Service is a registered trademark of ANA.

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Customers who have completed their reservations can view the details of their reservations from the following list of reservations, and can change or cancel a seat reservation.

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