This information applies to flights up to May 18, 2026.
We will provide information on flights from May 19, 2026 and onward on the relevant page as soon as it is available.

Boarding Guidance Methods

This page contains information on how boarding guidance is provided for Star Flyer Japan domestic flights. Thank you for your understanding and cooperation

Order in Which Passengers Are Called to Board

1. An advance ticket gate service is available.

Eligible passengers

This service is available for passengers who need assistance, such as passengers who require the use of a wheelchair or passengers traveling with small children.
A ticket inspection will take place ahead of the boarding call once the plane is ready to welcome passengers.

  • Please inform the airport staff at the boarding gate as soon as possible if you wish to use this service.
  • Please be aware that, depending on factors such as the flight status, this service might not be available. Thank you for your understanding.

2. The boarding groups will be called in order.

We will welcome passengers on board in order of the boarding group number indicated on your boarding pass.

Group 1

Star Link VEGA members

Group 2

Star Link ALTAIR members

Group 3

Passengers and companions seated in the window seats (A and F), first row, or exit seats

Group 4

Passengers and companions seated in the center seats (B and E)

Group 5

Passengers seated in the aisle seats (C and D)

How to Check Your Boarding Group

■Smartphone

  • ・Android
  • ・iPhone

■Paper ticket

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Reserve flight

select on the Calendar
1(Age 12+)
0(Age 2-11)
0(Age 0-1)

Click here for international flights

Reserve flight

select on the Calendar
select on the Calendar
select on the Calendar
Adult
1(Age 12+)
Child
0(Age 2-11)
Infant
0(Age 0-1)
Fare
Options

Click here for international flights

Change/confirm reservations

Customers with a ticket reservation

Customers who have completed their reservations can view the details of their reservations from the following list of reservations, and can change or cancel a seat reservation.

Click here for international flights

Change/confirm reservations

Customers with a ticket reservation

Customers who have completed their reservations can view the details of their reservations from the following list of reservations, and can change or cancel a seat reservation.

Click here for international flights

Check the Flight Status

Click here for international flights