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Paying at FamilyMart

International Flights: Paying at FamilyMart

Issue an application ticket at the multi-function printer installed at the convenience store and pay at the cash register.

Qualifying convenience stores

FamilyMart stores nationwide equipped with multimedia terminals (FamiPort)

  • *
    Please be aware that it will not be possible to make payments over JPY 300,000 per transaction.

Step-by-Step Guide

  1. Step 1 Reservation

    Please make your reservation via our website or SF CALL CENTER.

    Website

    • (1)
      Carry out the purchasing procedure from the reservation completion screen or the reservation details confirmation screen.
    • (2)
      Select the convenience store (FamilyMart) at which you will pay.
    • (3)
      Check the ‘e-ticket receipt’ on the reservation completion screen, and then make a note of the ‘payment number’ and confirmation number (400008) needed when paying.

    Telephone

    Contact Information
    See below for queries concerning reservations, purchases, changes, and cancellations

    SF CALL CENTER (For International Flight Reservation and Information)

    +81-93-512-7330

    Hours: 9:00 - 17:00 (Excluding weekends and holidays)

  2. Step 2 Payment

    Operate the multimedia terminal at the store and issue an application ticket according to the instructions on the screen.
    After operating the terminal, please take your application ticket to the cash register within 30 minutes of it being issued and pay.

    • *
      Collect the receipt at the convenience store when you make your payment.

  3. Step 3 The day of your flight

    You will need a copy of your e-ticket and your passport to check in.
    Please finish checking in at the airport check-in counter at least 40 minutes before your departure time on the day of departure.

Reserve flight
1(Age 12+)
0(Age 3-11)
0(Age 0-2)
  • *
    Seat availability and fare prices shown may differ based on the number of people you enter in your search.

Click here for Japan domestic flights

Change/confirm reservations

Customers with a ticket reservation

Customers who have completed their reservations can view the details of their reservations from the following list of reservations, and can change or cancel a seat reservation.

Click here for Japan domestic flights

Check the Flight Status

Click here for Japan domestic flights