International Flights: Flight Status Information
View the flight status of flights Star Flyer is currently operating.
Notice of Arrival
Flight Status
■ Flight Status Outlook
Scheduled to operate on time
*The flight status outlook is based on forecasts derived from weather information.
*This information does not include delays or cancellations caused by aircraft alfunctions or delays in the arrival of the assigned aircraft.
■Notice Regarding the Impact of the Typhoon on Flight Operations
Due to adverse weather conditions, the following flights may be subject to changes.
For the latest flight information, please visit the STARFLYER official website.
Passengers booked on the flights listed below may change their booking to another date or request a refund.
We apologize for any inconvenience this may cause and appreciate your understanding.
[Friday, October 23]
SFJ801 (Kitakyushu → Taipei Taoyuan)
[Saturday, October 24]
SFJ800 (Taipei Taoyuan → Kitakyushu)
If you wish to change your booking or request a refund, please contact our Customer Service Center.
*Passengers who booked through a travel agency are kindly requested to contact their travel agency directly.
STARFLYER Call Center(Japan)
* International Flight Booking Information Center: 0570-07-8200
Business Hours： 9:00-17:00(Closed on Saturdays, Sundays, public holidays and during the New Year holidays)
* Passengers using IP phones, or calling internationally, please call +81-93-512-7330.
STARFLYER Taipei Service Desk(Taipei) : +886-2-2537-0088
Business Hours： 9:00 - 12:30, 13:30 - 18:00 (Closed on Saturdays, Sundays, public holidays)
* Telephone lines may be busy due to high call volumes. We appreciate your patience and understanding.
Tickets for a reserved flight that is delayed or canceled due to bad weather, aircraft malfunction or other reason
Questions concerning reservation changes and refunds may be directed to SF CALL CENTER (call center for international flight reservation and information).
Flight Status Email Notification Service
To better serve our customers, we use email alerts to provide information from the reservation to boarding stage.
JAPAN
Contact Information
See below for queries concerning reservations, purchases, changes, and cancellations
SF CALL CENTER (For International Flight Reservation and Information)
+81-93-512-7330Business hours： 9:00 - 17:00 - Japan Time (excluding Saturdays, Sundays, public holidays, and the year-end/New Year period).
- For reservations, changes, cancellations, and other inquiries, press “1”.
- For inquiries regarding award ticket reservations, please press “2”.
- Press “9” if you would like to hear it again.
- *
Voice guidance is available in Japanese only.
Listen to the audio guidance and make the following operations.
If you selected “1”or“2” for the menu above, next press“2#”. You will be connected to call center staff.
Taipei
STARFLYER Taipei Service Desk
+886-2-2537-0088Business hours: 09:00 - 12:30 / 13:30 - 18:00 (GMT+8) (Closed weekends and public holidays in Taiwan)
