International Flights: Flight Status Information

View the flight status of flights Star Flyer is currently operating.

Flight Status

As of 10NOV (TUE) 13:00(JST)
■ Flight Status Outlook(International)

Scheduled to operate on time

*The flight status outlook is based on forecasts derived from weather information.
*This information does not include delays or cancellations caused by aircraft 
 malfunctions or delays in the arrival of the assigned aircraft.


■STARFLYER Call Center(Japan)
* International Flight Booking Information Center: 0570-07-8200
  Business Hours: 9:00-17:00(Closed on Saturdays, Sundays, public holidays and during the New Year holidays)
* Passengers using IP phones, or calling internationally, please call +81-93-512-7330.

■STARFLYER Taipei Service Desk(Taipei) : +886-2-2537-0088
Business Hours: 9:00 - 12:30, 13:30 - 18:00 (Closed on Saturdays, Sundays, public holidays)

Tickets for a reserved flight that is delayed or canceled due to bad weather, aircraft malfunction or other reason

Questions concerning reservation changes and refunds may be directed to SF CALL CENTER (call center for international flight reservation and information).

Flight Status Email Notification Service

To better serve our customers, we use email alerts to provide information from the reservation to boarding stage.

JAPAN

Contact Information
See below for queries concerning reservations, purchases, changes, and cancellations

SF CALL CENTER (For International Flight Reservation and Information)

+81-93-512-7330

Business hours: 9:00 - 17:00 - Japan Time (excluding Saturdays, Sundays, public holidays, and the year-end/New Year period).

    Listen to the audio guidance and make the following operations.

    • For reservations, changes, cancellations, and other inquiries, press “1”.
    • For inquiries regarding award ticket reservations, please press “2”.
    • Press “9” if you would like to hear it again.

    If you selected “1”or“2” for the menu above, next press“2#”. You will be connected to call center staff.

    • *
      Voice guidance is available in Japanese only.

    Taipei

    STARFLYER Taipei Service Desk

    +886-2-2537-0088

    Business hours: 09:00 - 12:30 / 13:30 - 18:00 (GMT+8) (Closed weekends and public holidays in Taiwan)

Reserve flight

1(Age 12+)
0(Age 3-11)
0(Age 0-2)
  • *
    Seat availability and fare prices shown may differ based on the number of people you enter in your search.

Click here for Japan domestic flights

Change/confirm reservations

Customers with a ticket reservation

Customers who have completed their reservations can view the details of their reservations from the following list of reservations, and can change or cancel a seat reservation.

Click here for Japan domestic flights

Check the Flight Status

Click here for Japan domestic flights