International Flights: Flight Status Information

View the flight status of flights Star Flyer is currently operating.

Notice of Arrival

Flight Status

Notifies customers of the latest flight status.

Tickets for a reserved flight that is delayed or canceled due to bad weather, aircraft malfunction or other reason

Questions concerning reservation changes and refunds may be directed to SF CALL CENTER (call center for international flight reservation and information).

Changes and Refunds

Flight Status Email Notification Service

To better serve our customers, we use email alerts to provide information from the reservation to boarding stage.

Email Notification Service

JAPAN

SF CALL CENTER (For International Flight Reservation and Information)

+81-93-512-7330

Business hours：
9:00 - 17:00 - Japan Time (excluding Saturdays, Sundays, public holidays, and the year-end/New Year period).

Listen to the audio guidance and make the following operations.

For reservations, changes, cancellations, and other inquiries, press “1”.
For inquiries regarding award ticket reservations, please press “2”.
Press “9” if you would like to hear it again.

If you selected “1”or“2” for the menu above, next press“2#”. You will be connected to call center staff.

*
Voice guidance is available in Japanese only.

Taipei

STARFLYER Taipei Service Desk

+886-2-2537-0088

Business hours: 09:00 - 12:30 / 13:30 - 18:00 (GMT+8) (Closed weekends and public holidays in Taiwan)

Reserve flight

Round trip

One way

Depart
Arrive

Departure Date

Return Date

Departure Date

Adult	1(Age 12+)
Child	0(Age 3-11)
Infants	0(Age 0-2)

Customers with a promotion code

Seat availability and fare prices shown may differ based on the number of people you enter in your search.

Change/confirm reservations

Customers with a ticket reservation

Customers who have completed their reservations can view the details of their reservations from the following list of reservations, and can change or cancel a seat reservation.