International Flights: Receipt and Certificate of Boarding
Information on requesting receipts and certificates of boarding
Issuance Requirements
Receipts can be requested only for tickets purchased by following methods.
- Star Flyer official website
- *
Excluding payment at convenience store
- *
- SF CALL CENTER (For International Flight Reservation and Information)
How to download or request receipts
Request by phone*
Airport check-in counter
Please request at the check-in counter on the day your departure.
- *Issued receipt will be sent by post.
- *If you make payment at convinience store or travel agency, please request the store/agency to issue the receipt.
Cautions
- The receipt cannot be reissued.
- Please check the boarding date, flight number, and passenger name in advance.
- Receipt issue service is not available after one year since your payment.
Issuance Requirements
Passengers that have boarded a Star Flyer international flight.
Places Where a Certificate of Boarding Is Issued
Requests by phone (post/FAX)
Airport check-in counter
At the check-in counter on the day of departure, please let us know that you wish to have a certificate of boarding issued.
- *Please note that issuing the receipt by post will require some time.
Cautions
- Please check the boarding date, flight number, seat, and passenger name in advance.
- If one year has passed since the ticket was purchased, we will be unable to issue a receipt.
