International Flights: Inquiries
Click here for Japan domestic flight inquiries
Please be sure to check the number and dial carefully.
Inquiries concerning reservations, purchases, changes and cancellations for international flights
JAPAN
- For reservations, changes, cancellations, and other inquiries, press “1”.
- For inquiries regarding award ticket reservations, please press “2”.
- Press “9” if you would like to hear it again.
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Voice guidance is available in Japanese only.
Contact Information
See below for queries concerning reservations, purchases, changes, and cancellations
SF CALL CENTER (For International Flight Reservation and Information)
+81-93-512-7330Business hours： 9:00 - 17:00 - Japan Time (excluding Saturdays, Sundays, public holidays, and the year-end/New Year period).
Listen to the audio guidance and make the following operations.
If you selected “1”or“2” for the menu above, next press“2#”. You will be connected to call center staff.
Taipei
STARFLYER Taipei Service Desk
+886-2-2537-0088Business hours: 09:00 - 12:30 / 13:30 - 18:00 (GMT+8) (Closed weekends and public holidays in Taiwan)
Lost and Found
Telephone inquiry
| Airport | Phone Numbers | Business hours | Notes |
|---|---|---|---|
Kitakyushu |
050-3119-4575 |
9:00～18:00 |
When calling from outside Japan, dial the country code (+81) and the number (omit the 0 if the number starts with 0). |
Taipei（Taoyuan） |
「886」-(0)3-315-7771 |
8:30～20:00 |
When calling from inside the relevant country, omit the county code. ※An EVA Air agent will assist you |
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The hours of operation are shown in local time.
