The information on this page applies to flights departing through March 2020.
Details for flights departing in fall 2026 and later will be announced on this page as soon as they are finalized.
International Flights: Receipt and Certificate of Boarding
Information on requesting receipts and certificates of boarding
Issuance Requirements
Receipts can be requested only for tickets purchased by following methods.
- Star Flyer official website
- *
Excluding payment at convenience store
- *
- SF CALL CENTER (For International Flight Reservation and Information)
How to download or request receipts
Request by phone*
Airport check-in counter
Please request at the check-in counter on the day your departure.
- *Issued receipt will be sent by post.
- *If you make payment at convinience store or travel agency, please request the store/agency to issue the receipt.
Cautions
- The receipt cannot be reissued.
- Please check the boarding date, flight number, and passenger name in advance.
- Receipt issue service is not available after one year since your payment.
Issuance Requirements
Passengers that have boarded a Star Flyer international flight.
Places Where a Certificate of Boarding Is Issued
Requests by phone (post/FAX)
Airport check-in counter
At the check-in counter on the day of departure, please let us know that you wish to have a certificate of boarding issued.
- *Please note that issuing the receipt by post will require some time.
Cautions
- Please check the boarding date, flight number, seat, and passenger name in advance.
- If one year has passed since the ticket was purchased, we will be unable to issue a receipt.
