International Flights:International flight cancellation from March 11, 2020 to September 30, 2020

March 4, 2020

Thank you for your support at Starflyer.

Affected by the expanding outbreak of Novel Coronavirus, STARFLYER will cancel the international flights to/from Taiwan from March 11, 2020 to September 30, 2020.

For passenger holding 7G tickets confirmed booking we apologized for the inconvenience caused.

We provide ticket refund without penalty and service charge of your booking.
About affected flights and refund policy please check below information.
For ticket purchased from travel agents, please contact your travel agent for assistance.

Suspended Flight(s)

Route Duration Remarks
Taipei(Taoyuan) ⇔ Kitakyushu June 1, 2020 (Mon) to June 30, 2020 (Tue) Announced on May 20, 2020
July 1, 2020 (Wed) to Sep 30, 2020 (Wed) Announced on June 22, 2020
Taipei(Taoyuan) ⇔ Nagoya(Chubu) June 1, 2020 (Mon) to June 30, 2020 (Tue) Announced on May 20, 2020
July 1, 2020 (Wed) to Sep 30, 2020 (Wed) Announced on June 22, 2020

Duration

Cancellation of International Flights from March 11, 2020 (Wed) to September 30, 2020 (Wed).

Refund

For ticket purchased from Starflyer official website or Taipei service desk, please contact Starflyer Taipei Service Desk

【Contact Window】
STARFLYER Taipei Service Desk
+886-2-2537-0088
Business hours: 09:00~17:00(During April~August) / 08:30~18:00(After September)(GMT+8)
Closed on Saturdays, Sundays and national holidays

For ticket purchased from travel agents, please contact your travel agent for assistance.

Applicable period

The refund application must be submitted within 30days of original flight departure.

First announced on March 4, 2020
Update on June 29, 2020
Star Flyer Inc.

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Customers with a ticket reservation

Customers who have completed their reservations can view the details of their reservations from the following list of reservations, and can change or cancel a seat reservation.

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