Airport Guide

Airport desk and facility Information.

Tokyo(Haneda) Airport

At Tokyo (Haneda) Airport, the terminal differs depending on the destination.

Tokyo(Haneda) - Kitakyushu /
Fukuoka

Terminal 1 Building SFJ Counter

  • *
    Please note that customers using Tokyo(Haneda) Airport Terminal 1 can only use Safety Inspection Area A.
Tokyo(Haneda) - Osaka(Kansai) /
Yamaguchi Ube

Terminal 2 Building ANA Counter

  • *
    Check-in procedures for customers using Tokyo(Haneda) Airport Terminal 2 are performed at the 2F ANA Counter.

Tokyo(Haneda) - Kitakyushu, Fukuoka (departures from Oct 29)

Departures Terminal 1 2F South Wing

Check-in Procedures

  • * Check-in procedures are performed at the Tokyo(Haneda) Airport Terminal 1 Building South Wing 2F STARFLYER Counter.
    Please note that it is not possible to check-in in other locations (such as the Terminal 2 Building).
  • * Only the "Departure Safety Inspection Area A" can be used. Please note that it is not possible to use any other Inspection Area.
    Counter opening times: 06:30 to final departure.

Arrivals Terminal 1 1F South Wing

Arrival Gate

  • *
    Please use Tokyo(Haneda) Airport Terminal 1 Building South Wing 1F Arrival Gate No. 1, 2 or 6.

Tokyo(Haneda) - Fukuoka (departures up to Oct 28) / Osaka(Kansai) / Yamaguchi Ube

Departures Terminal 2 2F

Check-in Procedures

  • *
    Check-in procedures are performed at the Tokyo(Haneda) Terminal 2 Building ANA Counter.
    Please note that it is not possible to check-in in other locations (such as the Terminal 1 Building).
    Counter opening times: 05:15 to final departure.
  • *
    Tokyo - Fukuoka (departures up to Oct 28, 2017) / Kansai / Yamaguchi Ube will depart from Terminal 2.
    Please take care not to make a mistake since the terminal is different from Tokyo - Kitakyushu / Fukuoka (from Oct 29, 2017).

Arrivals Terminal 2 1F

Arrival Gate

  • *
    Please use Tokyo(Haneda) 2 Building 1F Arrival Gate.

Kitakyushu Airport

Departures Passenger Terminal 2F

Check-in Procedures

  • *
    Check-in procedures are performed at the Kitakyushu Airport 2F STARFLYER Counter.

Departures Passenger Terminal 2F

Arrival Gate

  • *
    Please use the Kitakyushu Airport 1F Arrival Gate.

Fukuoka Airport

Notice

  • Construction is now underway at Domestic Terminal of Fukuoka Airport.
    Please come to the airport with enough time.For the details, see Fukuoka Airport website.
  • As of October 5, 2016, the separate terminal buildings will be joined together to form a single domestic passenger terminal building.

Departures Domestic Terminal 1F

Procedures are performed at the ANA Counter

Check-in Procedures

  • *
    Check-in procedures are performed at the Fukuoka Airport domestic Terminal Building 1F ANA Counter..

Arrivals Domestic Terminal 1F/2F

Arrival Gate

  • *
    The Arrival Gate of flights arriving at Fukuoka Airport differs according to the flight.
    Please check Airport Information Boards for the latest information.

Osaka(Kansai) Airport

Departures / Arrivals Terminal 1 2F

Check-in Procedures

  • *
    Check-in procedures are performed at the Osaka(Kansai) Airport Terminal 1 Building 2F ANA Counter.

Arrival Gate

  • *
    Please use the Osaka(Kansai) Airport Terminal 1 2F Domestic Arrival Lobby.

Nagoya(Chubu) Airport

Departure Lobby Passenger Terminal 3F

Check-in Procedures

  • *
    Check-in procedures are performed at the Passenger Terminal 3F Domestic Departures ANA Counter.

Arrivals Passenger Terminal 2F

Arrival Gate

  • *
    Please use the Nagoya(Chubu) Airport 2F Domestic Arrival Lobby.

Yamaguchi Ube Airport

Departures Passenger Terminal 2F

Check-in Procedures

  • *
    Check-in procedures are performed at the Yamaguchi Ube Airport 1F ANA Counter.

Arrivals Passenger Terminal 1F

Arrival Gate

  • *
    Please use the Yamaguchi Ube Airport 1F Lobby.

Okinawa(Naha) Airport

Domestic Passenger Terminal 3rd Floor

Boarding procedures

  • *
    Boarding procedures are conducted at the ANA counter on the 3rd floor of Naha Airport.

Arrivals gate

  • *
    Please use the arrivals lobby on the 1st floor of Naha Airport.

Tickets

1(Age 12+)
0(Age 3-11)
0(Age 0-2)

Verification and modification of reservation

Passengers who have already made reservations can confirm their reservation content, change their seat assignment or cancel their reservation from the reservation list below.