Airport Guide

Airport desk and facility Information.

Tokyo(Haneda) Airport

At Tokyo (Haneda) Airport, the terminal differs depending on the destination.
For passengers traveling to Fukuoka, the terminal differs depending on the date of travel.

Tokyo(Haneda) - Kitakyushu
Fukuoka (departures from Oct 29)

Terminal 1 Building SFJ Counter

  • *
    Please note that customers using Tokyo(Haneda) Airport Terminal 1 can only use Safety Inspection Area A.
Tokyo(Haneda) -
Fukuoka (departures up to Oct 28) /
Osaka(Kansai) / Yamaguchi Ube

Terminal 2 Building ANA Counter

  • *
    Check-in procedures for customers using Tokyo(Haneda) Airport Terminal 2 are performed at the 2F ANA Counter.

Tokyo(Haneda) - Kitakyushu, Fukuoka (departures from Oct 29)

Departures Terminal 1 2F South Wing

Check-in Procedures

  • * Check-in procedures are performed at the Tokyo(Haneda) Airport Terminal 1 Building South Wing 2F STARFLYER Counter.
    Please note that it is not possible to check-in in other locations (such as the Terminal 2 Building).
  • * Only the "Departure Safety Inspection Area A" can be used. Please note that it is not possible to use any other Inspection Area.
    Counter opening times: 06:30 to final departure.

Arrivals Terminal 1 1F South Wing

Arrival Gate

  • *
    Please use Tokyo(Haneda) Airport Terminal 1 Building South Wing 1F Arrival Gate No. 1, 2 or 6.

Tokyo(Haneda) - Fukuoka (departures up to Oct 28) / Osaka(Kansai) / Yamaguchi Ube

Departures Terminal 2 2F

Check-in Procedures

  • *
    Check-in procedures are performed at the Tokyo(Haneda) Terminal 2 Building ANA Counter.
    Please note that it is not possible to check-in in other locations (such as the Terminal 1 Building).
    Counter opening times: 05:15 to final departure.
  • *
    Tokyo - Fukuoka (departures up to Oct 28, 2017) / Kansai / Yamaguchi Ube will depart from Terminal 2.
    Please take care not to make a mistake since the terminal is different from Tokyo - Kitakyushu / Fukuoka (from Oct 29, 2017).

Arrivals Terminal 2 1F

Arrival Gate

  • *
    Please use Tokyo(Haneda) 2 Building 1F Arrival Gate.

Kitakyushu Airport

Departures Passenger Terminal 2F

Check-in Procedures

  • *
    Check-in procedures are performed at the Kitakyushu Airport 2F STARFLYER Counter.

Departures Passenger Terminal 2F

Arrival Gate

  • *
    Please use the Kitakyushu Airport 1F Arrival Gate.

Fukuoka Airport

Notice

  • Construction is now underway at Domestic Terminal of Fukuoka Airport.
    Please come to the airport with enough time.For the details, see Fukuoka Airport website.
  • As of October 5, 2016, the separate terminal buildings will be joined together to form a single domestic passenger terminal building.

Departures Domestic Terminal 1F

Procedures are performed at the ANA Counter

Check-in Procedures

  • *
    Check-in procedures are performed at the Fukuoka Airport domestic Terminal Building 1F ANA Counter..

Arrivals Domestic Terminal 1F/2F

Arrival Gate

  • *
    The Arrival Gate of flights arriving at Fukuoka Airport differs according to the flight.
    Please check Airport Information Boards for the latest information.

Osaka(Kansai) Airport

Departures / Arrivals Terminal 1 2F

Check-in Procedures

  • *
    Check-in procedures are performed at the Osaka(Kansai) Airport Terminal 1 Building 2F ANA Counter.

Arrival Gate

  • *
    Please use the Osaka(Kansai) Airport Terminal 1 2F Domestic Arrival Lobby.

Nagoya(Chubu) Airport

Departure Lobby Passenger Terminal 3F

Check-in Procedures

  • *
    Check-in procedures are performed at the Passenger Terminal 3F Domestic Departures ANA Counter.

Arrivals Passenger Terminal 2F

Arrival Gate

  • *
    Please use the Nagoya(Chubu) Airport 2F Domestic Arrival Lobby.

Yamaguchi Ube Airport

Departures Passenger Terminal 2F

Check-in Procedures

  • *
    Check-in procedures are performed at the Yamaguchi Ube Airport 1F ANA Counter.

Arrivals Passenger Terminal 1F

Arrival Gate

  • *
    Please use the Yamaguchi Ube Airport 1F Lobby.

Okinawa(Naha) Airport

Domestic Passenger Terminal 3rd Floor

Boarding procedures

  • *
    Boarding procedures are conducted at the ANA counter on the 3rd floor of Naha Airport.

Arrivals gate

  • *
    Please use the arrivals lobby on the 1st floor of Naha Airport.

Tickets

1(Age 12+)
0(Age 3-11)
0(Age 0-2)

Verification and modification of reservation

Passengers who have already made reservations can confirm their reservation content, change their seat assignment or cancel their reservation from the reservation list below.